This was my first time as a Landlord and from my first engagement with Dan to Caroline finding, vetting and moving in my tenants, I found them both to be very professional and extremely knowledgeable, especially of the local market. Their patience in answering my (which must have been to them naive) questions was done with patience and understanding. I am very happy to have found a local firm who really cares about their clients and not just another franchise with a focus on commission.
We have been using the services of Property World since 2002 for both sales and letting. Our main activity is letting and we only use Property World to source tenants for us. Every tenant that Property World have found for us has been professional, trustworthy and reliable. We've had no rent arrears and no trouble! The service is excellent. Our flats are advertised well and are always let very quickly. Dan is great to deal with, straight talking and down to earth. He and Richard have a great support team and we wouldn't go anywhere else.
In what has been a difficult market to find tenants Caroline and Dan have found us pefect tenants. Caroline has been responsive and kept me up to date and I was very pleased with how short the gap was between one set of tenatns leaving and the next set moving in.
Friendly and helpful service provided by both Dan and Caroline . They have found us good tenants on a number of times .
Caroline has really helped me sort out a 'minor' incident with a contractor providing a service for us. She was honest, efficient and very helpful. Thanks so much Caroline! To be fair, we've used Property World over the last few years across a couple of properties and they have always found us great tenants and offer us good advice when needed. Keep up the great work guys.
We used Dan a couple of years when we bought a new rental flat. Everything went extremely well then and we decided to use Property World again when two flats next to each other became available at the same time. Dan and Nicky provided great tenants extremely quickly. Nicky and her colleagues were extremely good at keeping us informed prior to the tenants moving in.
I spoke with the company director Dan about re-letting my flat and he was very helpful and managed to find replacement tenants quickly. Caroline (who is the customer support manager) was excellent in liaising with me to ensure that the flat was ready and looking good and had all the necessary documents in place for a smooth transition. She was very efficient and friendly.
We are living abroad for three years and decided to let out our home whilst we are away. Nicky is my day-to-day contact at Property World and deals with all aspects of property management. Nicky is very responsive, friendly and is always able to address any issues that may arise quickly and effectively. My impression is that she also has a great relationship with our tenant. Knowing that Nicky is there to deal with any issues gives me peace of mind and I am very happy with the service that I receive from her. I couldn't recommend Nicky enough!
Caroline is professional, efficient and a very pleasant member of the team. I have used this agent to find a tenant who has just singed up for the 3rd year tenancy. I would definitely recommend.
Dan and Nicky at Property World UK were extremely efficient and helpful when it came to locating a new tenant for an investment property. Dan went above and beyond to provide a high level of service and was easily contactable. Dan was also very honest and demonstrated a good knowledge of the rental market in the area to ensure that a tenant was located as quickly as possible. Nicky was also extremely helpful in sorting out a new EPC and getting the tenancy paperwork ready and in place. I would recommend Property World UK to any person looking for help renting a property.