Published: 23/04/2018As the number of online agents increases we're often asked what sets us, as high street agents, apart from this growing sector of competition.
PropertyWorld was established 21 years ago and is a local family business. Our owners Richard and Dan Crowley have grown up and lived in the areas we operate in, and their expertise is unrivalled. Being part of the community, living and working in the area, gives our team insight and local expertise that’s appreciated by our buyers and sellers alike.
From day one we set out to deliver exceptional results on behalf of clients; to be honest and trustworthy, and to provide the best customer service possible. As a result vendors will never incur upfront or hidden fees, and if for any reason a property does not sell there is no charge. Online agents that take fees upfront have less incentive to work hard to secure a sale, whereas we have a genuine desire to achieve the best possible price from buyers in the best position, minimising stress and disruption to sellers as far as possible.
When it comes to online agents your signature on the contract is when they start caring less, whereas for us that's when we start caring more. Our flexible but hands-on approach means that we will always conduct viewings at times convenient to you. Using our years of experience we will help you to get your property looking its best (with our free house doctor service) so potential buyers can see how your property could be an excellent fit for them.
There is no replacement for face-to-face conversation, and being able to speak directly to the agent conducting viewings of your home. You will have the mobile numbers of both the Director and Sales Manager looking after you so you can always reach us, anytime.
Our reviews show that over 99% of our clients would recommend our services to friends and family, ranking us No.30 of 15,300 UK agents. In 2017 we were delighted to win AllAgents award for 'Best Small Chain in the UK', testament to our team's hard work and dedication to making the process of buying and selling as painless and as smooth as possible. We care about what we do and the people we’re working with.
The result? On average we find buyers within 4 weeks and over 91% of our sales successfully complete. We achieve full asking price on over 60% of our properties (the UK average is 27%).
By contrast, recent research by GetAgent (in July '17) looked at 500 instructions by online agents, finding that: when they looked at all online agents instructions over a 14 month period between Jan '16 and Feb '17 around half hadn’t sold, that almost half those interviewed felt the online agent they chose was poor value for money, and 40% spent more time than expected managing the sales process.
Finding a buyer is only a small part of our job. A bigger part of our job is managing the sales process once an offer has been agreed - liaising with agents, solicitors and those in a chain, dealing with problems before they grow and derail a sale, communicating, reassuring buyers and vendors.
Our award winning service is based on our direct knowledge of you, your buyers and the property - a winning combination that is key to a successful sale.
To read reviews about our skills, experience and fantastically friendly team click here. Ready to sell? Get in touch!